Shipping policy
Last Updated: July 13, 2026
Thank you for shopping with Wagging. We are committed to providing a smooth and reliable shipping experience. Please review our Shipping Policy below.
Order Processing
Orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times are as follows:
| Destination | Estimated Delivery |
|---|---|
| United States | 5–10 Business Days |
| Canada | 6–12 Business Days |
| United Kingdom | 5–10 Business Days |
| Australia | 6–12 Business Days |
| Europe | 6–12 Business Days |
| Rest of the World | 7–15 Business Days |
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Please allow up to 48 hours for tracking information to become available after shipment.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, we may not be able to recover or resend the package. Additional shipping charges may apply for returned shipments.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
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Severe weather conditions
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Customs inspections
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Carrier delays
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High shipping volumes
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Public holidays
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Other unforeseen events
We appreciate your patience and understanding.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and assist you with an appropriate resolution.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other government fees. These charges are the responsibility of the customer unless otherwise stated.
Order Changes & Cancellations
If you need to modify or cancel your order, please contact us as soon as possible.
Once an order has entered processing or has been shipped, we may be unable to make changes or cancel the order.
Contact Information
If you have any questions regarding shipping, please contact us:
Nexora Shop LLC
Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States
Phone: +1 917-963-8930
Email: support@waggingrights.shop